Communicating Mexico

In compliance with the provisions of the "Agreement Whereby the Plenum of the Federal Institute of Telecommunications Issues the Collaboration Guidelines on Security and Justice Matters, and Modifies the Fundamental Technical Numbering Plan, published in the Official Gazette of the Federation on 21 of June 1996", and which was published in the Official Gazette of the Federation on December 2, 2015, the following email address is made available to the Authorized Authorities to send us any requirement related to the Matter:

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colaboracionjusticia@telefacil.com.mx

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Any person who makes improper use of the published address, the company will exercise the appropriate legal actions to report to the competent authorities the crimes that derive from it.

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For any questions about our services and packages, use the links indicated in the main menu of this website or call the customer service number.